Wholesale FAQ
Wholesale Ordering
Who can apply for wholesale access?
Retailers, boutiques, distributors, interior businesses and other verified professional buyers may submit a wholesale enquiry.
How do I place a wholesale order?
Send your business details, destination, preferred products and estimated quantities through our contact form. We will review the enquiry and provide availability, pricing and next steps.
Is there a minimum order quantity?
Minimum quantities may vary by product, colour and order type. The applicable minimum will be included in your quotation before you commit to an order.
Can I request samples?
Sample availability, cost and shipping are confirmed individually according to the product and destination.
Products & Materials
Are the products made with genuine leather and cowhide?
Our leather and cowhide collections use natural materials. Product details specify the relevant material, and natural grain, markings and colour variation should be expected.
Will every cowhide item look identical?
No. Natural cowhide patterns and markings are unique, so each piece may vary from product photography and from other units in the same style.
Do you offer private label or custom orders?
Customisation and private-label options depend on the product, quantity and production requirements. Include your request in the enquiry so feasibility and minimums can be confirmed.
Pricing & Payment
Where can I see wholesale prices?
Wholesale prices are provided after enquiry review and depend on product selection and quantities. All prices and payment terms are confirmed in writing.
What payment methods are available?
Available payment methods are confirmed with the quotation and may vary by order value and destination.
Worldwide Shipping
Do you accept international wholesale enquiries?
Yes. ST Leather Goods welcomes B2B enquiries worldwide. Shipping availability, cost, estimated transit time and any destination restrictions are confirmed before payment.
Who pays duties and import taxes?
Import duties and taxes depend on the destination and agreed shipping terms. Responsibility for these costs will be stated clearly in the quotation or invoice.
Returns & Support
What is the policy for wholesale returns or damaged goods?
Wholesale return, shortage and damage procedures are provided with the commercial terms for each order. Please report any issue promptly with the order number and supporting photographs.